Just a few of my stream of concious notes from Adaptive Path's MX 2012.
From Geneveive Bell, Director of Interaction and Experience, Intel Labs
- Geneveive Bell explained the difference between exogenous vs. endogenous organizations. It greatly impacts the organization's culture.
- UX needs to work ahead -- way ahead of the rest of the company.
- We have moved from an economy of interactions to a economy of relationships.
- UX Ethnography -- We're not just a bunch of glorified tape recorders.
- Remember, you are the custodian of your users' stories.
- Tell users' stories right. Give them power.
- On every new product or redesign ask the same question: where are your insights?
UX is a point of vew. UX is an assemblage. UX is an intervention. An intervention is disruptive.
"I am asking for a different outcome."
UX Recruiting in a Competitive Landscape by K. Myers and M. Fuentealba
- Make a roadmap for recruiting – Like requirements and features for a product, a resource can be planned for in the very same way.
- Create accurate job descriptions – A lot of managers make the descs too broad out of desperation and needing to cast a wider net. This is actually more detrimental to the remainder of the hiring lifecycle.
- Partner early with recruiters – Whether internal or external, frequent meetings to really mind meld about the person/hard skill set you are seeking.
- Rally your core interview team – Meet in advance and really have a plan for the interview. Never interview without them.
- Make them love you – This is a critical step. You have to differentiate why your company and particularly your team are better than any place else they may choose to work. Court them.
- Act fast – Most UX pros interviewing nearly always have multiple interviews. They will take a slow response to mean that they might need to take an offer elsewhere.
And now random stuff without much in the way of attribution.
- Organizations in which people feel they have little influence over matters that affect them become cultures of complaint. - from Exercising Influence by B. Kim Barnes
- Three trends creating new opportunities and threats: ubiquitous access, social networking and collaborating, Internet of Things (aka The Industrial Internet).